FAQ
1. Shipping
📦 Where do you ship from?
Aimerish partners with professional print-on-demand studios in the USA, Europe, and Asia. Your order will be fulfilled from the location closest to you to ensure quicker delivery.
🌍 Do you ship internationally?
Yes! We ship to most countries worldwide.
Our store automatically shows prices in your local currency for easy checkout.
🚚 Do you offer free shipping?
Yes, we do — based on region:
USA → Free shipping on orders $35 and above
Southeast Asia (SEA) → Free shipping on orders $55 and above
Standard rates apply for the rest of the world.
⏳ What are the delivery times?
Production time: 2–5 business days
Shipping time:
USA: 5–9 business days
SEA: 8–15 business days
Rest of World: 10–20 business days
Delivery may vary during peak seasons.
📬 Will I receive tracking?
Absolutely. Tracking information will be emailed to you as soon as your order ships.
🎁 Is this suitable for gifting?
Yes! Many Aimerish items make thoughtful gifts. We include a gentle thank-you message in every package.
---
2. Do you accept returns or exchanges?
Yes, we accept returns within 14 days of delivery. Items must be unused and in their original condition.
* Refunds are issued back to your PayPal account.
* Customized or final-sale items cannot be returned.
If your order arrives damaged or incorrect, please contact us and we’ll make it right.
---
3. What payment methods do you accept?
At this time, we accept **PayPal only** for secure and simple checkout.
---
4. Can I change or cancel my order after placing it?
If you need to make changes or cancel, please contact us as soon as possible. Once processing has begun, we may not be able to modify your order.
---
5. How do I contact you for support?
You can reach us anytime through our **Contact Us** page. We’ll get back to you as quickly as possible, usually within 1–2 business days.